Engine Hourly Cost Maintenance Programs & Pratt & Whitney's ESP

This podcast provides a review of the features, benefits, and value offered by Hourly Cost Maintenance Programs, and the Pratt & Whitney Eagle Service Plan, commonly referred to as ESP.  Points discussed with Delray Dobbins include:

• An explanation of engine Hourly Cost Maintenance Programs, and the Eagle Service Plan offered by Pratt & Whitney Canada.
• How OEM engine programs have evolved over the last 20 years.
• The biggest improvements in OEM engine programs.
• The current popularity of OEM engine programs.
• What is on the horizon for Pratt & Whitney’s ESP maintenance program?
• The PT6E, P&WC’s engine powering the Pilatus PC-12NGX: why some are viewing it as a game-changer.
• OEM responsibility to support operators, and the industry as a whole, in a time of crisis.

About Delray Dobbins

Delray Dobbins leads Sales and Global Strategy for Pratt & Whitney Canada’s Eagle Service Plan (ESP), an engine maintenance program for the corporate jet segment. Since joining the company in May 2018, Delray has worked closely with business jet customers, industry influencers, and other key stakeholders to continue to enhance P&WC’s ESP maintenance program offerings.

During his 25+ year career, Delray has held several key positions in the aviation industry. Starting with the AE3007 program in the early 90’s, Delray worked in technical publications supporting that engine on the Citation X and the Embraer 145 platforms. Delray then advanced into a customer support role in 2001 on the GV and G550 engine programs. Later, he was promoted to Regional Customer Manager supporting NetJets’ 130 Gulfstream and Citation X aircraft. 

In 2009, Delray became a regional sales executive for CorporateCare covering the Midwestern United States and developed strong relationships with many of those flight departments. 

In 2015, Delray joined the Mente Group where his primary mandate was to assist clients in buying and selling aircraft as well as ensure they were knowledgeable of the available engine programs. 

Delray has volunteered with the National Aviation Hall of Fame based in Dayton, Ohio, and often supports their efforts at the Reno Air Races and their annual Enshrinement Gala. 

Delray has a Bachelor’s Degree in Aviation Technology from Purdue University where he graduated with his airframe and power plant license as well as commercial/instrument pilot’s license. In his downtime, Delray enjoys flying his 1967 Beechcraft V35 Bonanza. Delray can be reached at delray.dobbins@pwc.ca

Pratt & Whitney Canada

P&WC now counts approximately 13,400 customers all around the world, demonstrating that the company has a winning strategy in place with new-generation, green engines and unmatched support. Customers can rely on over 30 company-owned and designated service facilities, a 24/7 Customer First Centre for expert and rapid assistance, and an extensive parts distribution network to deliver unmatched frontline service. With field support representatives on all major continents, mobile repair teams available around the clock, and the largest pool of P&WC rental and exchange engines in the industry, P&WC’s goal is to go the extra mile to keep its customers flying. P&WC Eagle Service Plan (ESP) is a pay-per-hour maintenance program that guarantees long-term engine maintenance costs through a planned and preventative approach to maximize your flying time. It helps enhance aircraft value by ensuring your engines are maintained to the highest standard.

To read the transcript of this podcast, click here.

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