For all aviation buyers and sellers keeping their data secure is an ongoing challenge. At AvBuyer, we have procedures in place to help keep our clients' data safe but it's a complex area and ever-changing. Please be alert to the issue and stop and question any unfamiliar contacts or requests for personal or financial information, whether by email or phone.Back to Articles
It's a complex area, particularly for small businesses. The good news is that there are lots of advice available and helpful guides available on national, global and European sites.
At AvBuyer, we use the leading technology and software solutions to protect data including being part of the Sender Policy Framework (SPF) and using secure password management following the National Institute of Standards and Technology (NIST) guidelines.
Please read our guide below but be aware that new scam templates for email, text and social media are being introduced constantly so the best defence is to question anything that asks you to click on a link or for personal or business data.
We never ask for financial details such as a list from a client of open invoices or outstanding payment details or anything similar via email.
AvBuyer has a Sender Policy Framework record, which means the domain avbuyer.com is tied to a specific IP address. If an email comes through claiming to be from an @avbuyer.com address, but from an IP address that does not match ours, most email clients will instantly flag this up as spam. If you find a lot of spam emails are coming through to your main inbox folder, make sure to check that your email provider is adhering to SPF rules.
AvBuyer will log any suspicious emails you end us with our national fraud service and log with the relevant email provider.
And please also, visit the government sites in your own country to see the latest advice from experts and sign up to be alerted to the latest trends and activities.
More Information on Cyber Security:
Check out this article from NIST on the basics of cybersecurity
Europe - Europol
How to Avoid Phishing Email Scams
A common problem is phishing emails and here's the latest advice from the National Institute of Standards and Technology (NIST) website in the US which we think is also useful for global customers.
1. Who is the email from?
Look at the "From:" field. Is the sender's name or email address recognisable to you? Are you expecting an email from that person? Does it use a webmail account like Hotmail when it claims to be from a bank?
2. Check the written content of the email:
Does the email tone match your expectations? Check and compare against previous emails you know to be trusted.
3. Check links before clicking them:
Before clicking on any links in an email, hover over them first with your mouse.
The URL will be displayed at the bottom of your browser. Check that the URL is what is expected, with the correct domain. If in doubt, do not click the link.
4. Avoid ‘unsubscribe’ options:
Cynically, spammers often include an ‘unsubscribe’ link. Far from removing the menace, clicking it will confirm that your address is active and probably attract even more spam. So avoid clicking these if possible unless it is for an email product that you are certain you had signed up to.
Don't let the scammers affect your business. Be alert, think twice and if in doubt, stop and follow the steps outlined.